abc77 Privacy Policy
Your personal information is very important to us. This policy explains in detail how abc77 collects your information, why it is stored, and in what circumstances it may be shared with third parties.
Table of Contents
1. Introduction and Scope
This privacy policy applies to all services and activities of the abc77 platform. By accessing the abc77 website, creating an account, or using any of our services, you are considered to have accepted the terms of this policy.
abc77 believes that protecting the privacy of users' personal information is a fundamental responsibility. For this reason, we have put in place strict technical and organisational measures to ensure your information is always kept secure.
This policy has been prepared specifically for users in Bangladesh and is consistent with our Terms and Conditions. Together, both documents form the legal basis of your relationship with abc77.
2. Types of Information Collected
abc77 may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- National ID or passport number (for identity verification purposes)
- Email address and mobile number
- Username chosen by the user
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
2.3 Technical Information
- IP address and device type
- Browser information and operating system
- Time and date of site access
- Pages visited and session duration
2.4 Gaming Activity Information
- Play history and betting records
- Win and loss information
- Bonus claim and usage details
3. How Information is Collected
abc77 collects information in several ways:
3.1 Direct Collection
Information you provide directly during account registration, identity verification, deposits or withdrawals, and contact with customer support is collected directly.
3.2 Automatic Collection
When you use the abc77 platform, technical information such as IP address, cookie data, and browsing behaviour is collected automatically. This information is used to ensure the security and proper functioning of the platform.
3.3 Via Third Parties
Some information may also be received from payment providers, identity verification agencies, or, where applicable, law enforcement authorities.
4. Purpose of Using Information
abc77 uses collected information for the following purposes:
- Account Management: For registration, login verification, and ensuring account security.
- Identity Verification: To prevent fraud and verify the user's age (compliance with the 21+ age requirement).
- Financial Transactions: Processing deposits, withdrawals, and bonus payments.
- Customer Support: Providing assistance during live chat or email contact.
- Platform Improvement: Analysing user experience to improve the quality of services.
- Security Management: Detecting and preventing suspicious activity.
- Legal Obligations: Complying with applicable laws and regulations.
5. Data Storage and Security
abc77 uses industry-standard security technology. All data is transmitted via SSL encryption and stored in an encrypted state on secured servers.
5.1 Retention Period
Information will be retained for as long as your account is active. Even after an account is closed, certain information may be kept for a specified period as required by legal obligations.
5.2 Security Measures
- Data transmission via 256-bit SSL encryption technology
- Database encryption and access controls
- Regular security audits and management
- Data access restricted to authorised staff only
- Automated alerts against suspicious access attempts
6. Sharing Information with Third Parties
abc77 never sells your personal information or leases it to third parties for commercial purposes. However, information may be shared in certain circumstances:
6.1 Service Provider Partners
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners for payment processing. These partners are also required to comply with strict privacy policies.
6.2 Legal Requirements
Information may be provided to the relevant authorities due to court orders, government directives, or legal obligations. In such cases, abc77 provides the minimum amount of information necessary.
6.3 Game Providers
Necessary technical information may be exchanged with game developers including Pragmatic Play, PG Soft, JILI, and Evolution for the operation of gaming activities, but without disclosing personal identity.
7. Cookies and Tracking Technologies
The abc77 website uses cookies and similar technologies that improve the user experience and ensure the proper functioning of the platform.
7.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and running the core functions of the platform.
- Functional Cookies: Help remember your preferences such as language and settings.
- Analytics Cookies: Collect aggregated and anonymous data to understand which parts of the site are used most.
- Security Cookies: Help prevent unauthorised access and fraud.
7.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may limit certain features of the platform.
8. User Rights
Every user registered with abc77 has the following rights regarding their own information:
8.1 Right to Access Information
You may request at any time what information abc77 holds about you. This request is generally sent to our customer support team.
8.2 Right to Correct Information
If any information about you is incorrect or incomplete, you may request that it be corrected. Certain information related to identity verification can only be changed through a specific process.
8.3 Right to Delete Information
When closing your account, you may request that your personal information be deleted. However, due to legal obligations, certain information may be required to be retained for a specified period.
8.4 Right to Object to Data Processing
You may raise objections regarding marketing communications or certain types of data analysis. abc77 will consider your request within a reasonable time.
9. Protection of Minors
All services of abc77 are for persons aged 21 years or older only. We do not knowingly collect or process information from minors under any circumstances.
An age verification process is in place at the time of registration. abc77 reserves the right to close the account of any user who registers with a false age and to delete the related information.
For more information on responsible gaming, please read our Responsible Gaming page, which also includes guidance for parents.
10. Payment Information Security
abc77 pays special attention to protecting financial information during deposit and withdrawal transactions. Mobile banking information provided via bKash, Nagad, Rocket, or Upay is used solely for processing transactions.
Account numbers and banking details provided for bank transfers are stored in an encrypted state and can only be accessed by authorised members of the payments team.
Every transaction for a minimum deposit of ৳500 and withdrawal of ৳500 is stored as a log, which is used for resolving financial disputes.
11. Policy Changes
abc77 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, users will be notified in advance via their registered email or through the platform.
If you continue to use abc77 after any changes, you will be considered to have accepted the new policy. For this reason, we recommend reviewing this page regularly. For other terms related to this policy, please also see our FAQ section.
12. Contact
If you have any questions, comments, or requests regarding your information in relation to this privacy policy, please contact the abc77 support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
A quick response is available via live chat. You can also contact us by email: [email protected]
To learn more about abc77, visit our About Us page.